$5.00 Shipping for USPS Ground Advantage!

Faqs

Shipping:

I ship domestic and international!  *Domestic shipping is $5.00 via USPS Ground Advantage with tracking and  no insurance.  
*Domestic Priority Mail is $10.00 with tracking and insurance. 
*International shipping will be calculated at check out. Email me with any questions. 
*Orders will ship within 3-5 business days of purchase.  ‘Made to order’ pieces are shipped in the time frame stated in the listing.  Pricing is calculated upon checkout and will vary depending on destination.  You will receive an email once the package has been shipped. Once it has been dropped off at the post office, it becomes your responsibility, any claims will go through the postal service using the tracking number you are provided with.


Return and Exchange policy
 - Please know your size before ordering. I do not offer refunds on gift cards.

I will accept returns of pieces within 7 days of when you've received your items. Once I have received and processed your returned items and they are in original resale condition, you will receive a refund. Customer is responsible for return shipping. All pieces are handmade and include perfections- this is the unique of of a kind quality.

Any custom piece cannot be exchanged or returned.

Repairs and resizing:

Please contact me if there is any issue with your order, each piece is carefully crafted and I want to ensure you are 100% happy with your purchase.  My work is built to last, however I understand things happen… We can work together and see if a repair can be made.  Repairs may be at the cost of the consumer and will be determined once damage is evaluated.  Please note that not all rings can be resized.

Chain replacements start at $20

Cuff/ ring resizing: starts at $20 and price depends on if the stone must be removed.

Will my jewelry tarnish?

All fine metals tarnish with time. I recommend storing your jewelry at least in a dry area (not your bathroom) but best would be in a small ziplock bag. Your pieces are easy to clean. If you wish to polish your pieces we recommend using warm sudsy water and buffing with a scratch free cloth. Removing jewelry before any strenuous activity is recommended to protect the stone, finish and patina. 

Will my skin react to your pieces?

This depends on your body’s chemistry. Sterling silver is a high-quality metal that will not cause irritation unless you have a metal allergy.  




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